FAQ

Frequently Asked Questions

Have questions? We’ve got answers. Browse through our most commonly asked questions.

What does your platform do?

Our contract review platform is an advanced software solution that uses artificial intelligence to analyse, review, and provide insights on contracts. It helps legal professionals, businesses, and individuals save time and reduce risk by automating the contract review process.

How does the AI contract review work?

Our platform uses natural language processing, prompt engineering techniques and machine learning algorithms to scan contracts, identify key clauses, flag potential issues, and provide recommendations. The system compares your contracts against established legal standards, best practices, and your own custom requirements.

What types of contracts can your platform review?

Non-disclosure agreements (NDAs)
Service agreements (MSAs & SLAs)
Partnership agreements
Sponsorship agreements
Venue Contracts
Vendor contracts
And many more

What languages does your platform support?

Currently, our platform primarily supports English language contracts.

Is my data secure?

Yes. We take data security very seriously. All documents uploaded to our platform are encrypted both in transit and at rest. Your contracts and data are never shared with third parties without your prior written consent.

How accurate is the AI review?

Our AI has been trained on legal documents in identifying standard clauses and potential issues. However, we always recommend that critical contracts receive final review by a qualified legal professional. Our system is designed to assist professionals but not to replace legal experts.

Unlike general AI platforms, our solution is significantly more reliable as it has been specifically built by legal professionals for legal work. We have developed built-in legal analysis frameworks and pre-trained prompts designed by lawyers that understand contract law nuances. This specialised legal development gives our platform an edge in accuracy and relevance compared to general-purpose AI tools not optimized for legal document review.

Can I integrate your platform with other software we use?

Yes, upon request, we offer API integration with popular document management systems, CRM software, and legal practice management tools.

Does your platform work with different file formats?

Yes, our platform accepts various file formats including PDF, DOCX, DOC, TXT, and RTF. For best results, we recommend using searchable PDF or Word documents rather than scanned images.

Can I customise what the AI looks for in my contracts?

Absolutely. Upon request by users, our platform is able to offer customisable review parameters. You can create specific rule sets for different contract types, highlight particular clauses you want scrutinized, and set up company-specific requirements or playbooks.

Can the platform suggest alternative language for problematic clauses?

Yes. For identified issues, our platform can suggest alternative language based on legal best practices and your own predefined preferences. You can build a clause library of approved language over time.

Is there a free trial available?

Yes, we offer a 14-day free trial that includes access to all standard features and allows you to review up to 5 contracts.

What kind of support do you provide?

All subscription tiers include email support with 24-hour response time. Professional and Enterprise plans include priority support with faster response times and dedicated account managers.

Do you offer training?

Yes. All new accounts receive a complimentary onboarding session. For Enterprise clients, we offer customised training programs. We also provide on-demand video tutorials and regular webinars on platform features and updates.

Is using AI for contract review compliant with legal practice regulations?

Our platform is designed as a tool to assist professionals, not replace legal expert review. Using AI tools for initial review and flagging issues is widely accepted in the legal industry. However, we recommend checking with your specific jurisdiction’s rules on technology in legal practice.

How do you handle client confidentiality?

Documents are encrypted and access is strictly controlled through robust authentication mechanisms.

How long does it take to set up?

Basic setup takes just minutes – create an account, choose your settings, and start uploading contracts. For custom configurations or enterprise deployments with specific requirements, our team will work with you on a tailored implementation plan.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. For monthly plans, you’ll have access until the end of your current billing cycle. For annual plans, please refer to our refund policy for early cancellations.

FAQ